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Delivery & Returns

Delivery normally takes place 2-7 days after placing an order for products on stock. For Belgium, The Netherlands, Luxemburg, France, Germany and UK this will be 2-4 days.

For orders paid with Bank Transfer the delivery period can be a bit longer.

Below you find a list of all the shipping costs per country and the amount required to enjoy free delivery.

For countries where the shipping cost is on demand, we ask you kindly to send us an e-mail to [email protected] and we'll let you know the shipping cost to your country.

 

Shipping cost per country

Country Country code Price in Euro Free delivery from
Andorra AND 55  
Australia AUS 55  
Austria AUT 9,95 350
Belgium BEL 6,95 300
Brazil BRA 55  
Bulgaria BGR 44  
Canada CAN 44  
China CHN 55  
Hong Kong Special Administrative Region of China HKG 55  
Croatia HRV 19,95  
Cyprus CYP 55  
Czech Republic CZE 14,95  
Denmark DNK 9,95 350
Estonia EST 44  
Finland FIN 19,95  
France FRA 9,95 350
Germany DEU 6,95 300
Gibraltar GIB 55  
Greece GRC 55  
Hungary HUN 14,95  
Iceland ISL 55  
Ireland IRL 19,95  
Italy ITA 14,95  
Japan JPN 55  
Latvia LVA 44  
Liechtenstein LIE 55  
Lithuania LTU 44  
Luxembourg LUX 6,95 300
Mexico MEX 55  
Moldova MDA 55  
Monaco MCO 55  
Netherlands NLD 6,95 300
Norway NOR 55  
Poland POL 14,95  
Portugal PRT 55  
Romania ROU 19,95  
Russian Federation RUS 55  
San Marino SMR 55  
Singapore SGP 55  
Slovakia SVK 14,95  
Slovenia SVN 14,95  
South Africa ZAF 55  
Spain ESP 19,95  
Sweden SWE 14,95  
Switzerland CHE 44  
Thailand THA 55  
The former Yugoslav Republic of Macedonia MKD 55  
Turkey TUR 55  
Ukraine UKR 55  
United Arab Emirates ARE 55  
United Kingdom of Great Britain and Northern Ireland GBR 14,95  
United States of America USA 44  
Andere landen   55  

Please note! For countries outside the European Union, there may be additional charges upon receipt (VAT and import taxes).


Returns

When purchasing products, the consumer has the ability to dissolve the contract, without giving reasons for 14 days. This period commences on the day following receipt of the product. During this period the consumer shall handle with care the product and its packaging. He will only unpack or use the product to the extent necessary in order to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product in his original condition and packaging to the entrepreneur, in accordance with the reasonable and clear instructions by the entrepreneur. If the consumer exercises his right of withdrawal, he shall bear at least the cost of return shipping account. If the consumer has paid an amount, the trader will refund this amount as soon as possible, but no later than 30 days after the return or withdrawal.